Privacy Policy

N.W. Martin Roofing (“we,” “us,” or “our”) respects your privacy. This policy explains how we handle personal information collected through our website, advertising forms, customer communications, and text messaging program.

Information We Collect

We collect information you provide when you request an inspection, submit a contact or advertising form, request an estimate, communicate with us, or subscribe to marketing messages. This may include:

Your name, phone number, email address, and property address.
Information about your property, roofing concerns, and requested services.
Photos, documents, and messages you submit.
Your communication preferences and records of marketing consent or unsubscribe requests.

Our website and connected tools may also collect technical information, such as your IP address, browser type, device information, pages visited, and interactions with our website.

Text Messaging and Mobile Information

If you opt in to our SMS marketing program, we use your phone number and consent information to send messages from N.W. Martin Roofing.

We do not sell, rent, or share mobile phone numbers collected for SMS marketing, SMS opt-in data, or consent records with third parties or affiliates for their own marketing or promotional purposes.

We may provide this information to service providers that help operate our messaging program, solely to deliver and support that program, or disclose it when required by law.

You may unsubscribe from marketing texts by replying STOP. Reply HELP for assistance, or contact us at 804-648-2811 or info@nwmartin.com. Message frequency varies. Message and data rates may apply.

Service Providers and Other Disclosures

We use service providers to support activities such as website hosting, customer management, communications, and business operations. Information may be provided to these providers as needed to perform services on our behalf.

We may also disclose information when required by law or reasonably necessary to protect our customers, business, or legal rights.

The restrictions on SMS marketing information described above apply regardless of other information-sharing provisions in this policy.

Cookies and Advertising Tools

Our website may use cookies and similar technologies to operate website features, understand website traffic, and measure or personalize advertising.

Where available, you can manage your choices through our website’s cookie settings. You can also adjust your browser settings to block or delete cookies. Disabling cookies may affect some website features

Facebook and Instagram Forms

When you submit information through our Facebook or Instagram advertising forms, we use it to respond to your request and provide the services or information you requested. We send promotional texts only when you have separately provided the required SMS marketing consent.